FAQ's
Frequently Asked Question
Have Any Questions?
Q1: What services do you offer?
We offer a comprehensive range of IT services including web development, mobile app development, cloud solutions, digital marketing, and IT consulting. Our team specializes in creating custom solutions tailored to your business needs.
Q2: How long does it take to complete a project?
Project timelines vary depending on the scope and complexity. A simple website might take 2-4 weeks, while a complex enterprise application could take 3-6 months. We provide detailed timelines during the initial consultation.
Q3: What are your payment terms?
We typically work with a milestone-based payment structure: 30% upfront, 40% at mid-project, and 30% upon completion. For larger projects, we can customize payment plans to suit your budget.
Q4: Do you provide ongoing support and maintenance?
Yes! We offer comprehensive support and maintenance packages. This includes regular updates, security patches, bug fixes, and technical support. We have monthly and annual plans available.
Q5: Can you work with our existing technology stack?
Absolutely! Our team is experienced with a wide range of technologies and platforms. We can integrate with your existing systems or help you migrate to more modern solutions if needed.
Q6: Do you sign NDAs and confidentiality agreements?
Yes, we take confidentiality very seriously. We are happy to sign NDAs and any other necessary legal agreements to protect your intellectual property and sensitive information.
Q7: What is your refund policy?
We strive for 100% client satisfaction. If you are not satisfied with our work, we will work with you to make it right. Refunds are evaluated on a case-by-case basis depending on the project stage and deliverables completed.
Q8: Do you offer custom software development?
Yes, custom software development is one of our core services. We build tailored solutions from scratch based on your specific requirements, ensuring the software perfectly fits your business processes.
Q9: How do you ensure the quality of your work?
We follow industry best practices including code reviews, automated testing, quality assurance processes, and regular client feedback sessions. Every project goes through rigorous testing before deployment.
Q10: Can you help with digital marketing and SEO?
Yes! We offer comprehensive digital marketing services including SEO optimization, social media marketing, content marketing, and paid advertising campaigns to help grow your online presence.